Obtaining an RMA

[BillWalker]

I had trouble placing an order on Arlo.com for a wireless doorbell, extra battery, chime, and two batteries for Arlo 2 cameras.  I ended up placing the order twice but didn’t realize it until two identical boxes arrived via FedEx.

I called support and talked to a nice gentleman who initiated the RMA request.  He said I would hear back from them about the RMA.  That’s been over 5 days now with no response.

I can’t find a number to call and cannot remember how I found it in the first place.  Help someone!

[JamesC]

BillWalker,

Take a look here for information on how to contact arlo.com support:

https://www.arlo.com/en-us/contact-us.html

https://www.arlo.com/en-us/terms-of-sale.html#returns

JamesC