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Donatello57
Aspirant
Aspirant

Every day, I am having to log out of the app and then log back in in order to see activity from the night before. It shows there was activity, but no video saved. Anyone else having this problem?

11 REPLIES 11
BrookeN
Arlo Moderator
Arlo Moderator

Are you still seeing this same behavior?

Donatello57
Aspirant
Aspirant

There was no activity last night but this has been an ongoing problem. I can let you know tomorrow morning.

 

BrookeN
Arlo Moderator
Arlo Moderator

Just checking in to see if you are still seeing the same behavior with the  feed?

Olega
Aspirant
Aspirant

Same issue for me I am on the latest iOS. iPhone and iPad. 

BrookeN
Arlo Moderator
Arlo Moderator

Have you uninstalled and reinstalled the app? Is this with all cameras or a certain one?

Olega
Aspirant
Aspirant

Yes. Uninstalling and reinstalling was first thing I tried. 

BrookeN
Arlo Moderator
Arlo Moderator

Is it all your cameras that don't show up or is it specific ones?

Olega
Aspirant
Aspirant

Local recordings stopped showing in feed since latest update. The only way to see them is when you go to my devices select base go into the settings then you can see it. However, older recordings prior to latest update is visible in my local feed. Tabs in my feed cloud and local not usable anymore. There are too high UI is messed up

BrookeN
Arlo Moderator
Arlo Moderator

Can you please send a screenshot of what you are seeing. 

Olega
Aspirant
Aspirant

Not able right now.  Have your engineers Grab iOS device and update to their “latest and greatest” and see it. Upper tabs in my feed for cloud and local is broken and unusable. Every other update breaks something.. last issue took them several month to fix. Hopefully this is not the case. 

BrookeN
Arlo Moderator
Arlo Moderator

We are already investigating the feed/local I will update the community soon.