Arlo|Smart Home Security|Wireless HD Security Cameras
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RogerOTN
Aspirant
Aspirant

I stopped receiving gmail email notifications a couple weeks ago. Could it be a gmail setting  that was changed? I have exhausted everything with Arlo support.

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jguerdat
Guru Guru
Guru

Do you have another email account that you could use for testing? I get notifications via Gmail with no issues.

RogerOTN
Aspirant
Aspirant

Thanks, I have tried using a different email address and it still does not receive emails. I have been online with Arlo support for hours and yet no success. I have 4 cameras and one base station.  Two of the cameras and the base station are older versions that may not be supported by Arlo however the other two cameras are newer model  VMC2030.  

jguerdat
Guru Guru
Guru

Just to be sure, make sure there's no leading or trailing space or other character that's out of place when entering the address.