Arlo|Smart Home Security|Wireless HD Security Cameras

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ArloWatcher
Luminary
Luminary

@JamesC 

 

Hi James,

I noticed that when using the Arlo Web Portal, and you go to Routines => Modes => Arm Home or Arm Away, the ability to scroll the page is not enabled. Without scrolling enabled, you can't see all of your devices.

 

 

6 REPLIES 6
jguerdat
Guru Guru
Guru

Agreed, same here. @JamesC , @ShayneS , @BrookeN can you see if the team is working on fixing this?

BrookeN
Arlo Moderator
Arlo Moderator

Thank you for bringing this to our attention. I have reached out to our development team to look into this further. I will update the community as soon as possible. 

KachinaShadow
Virtuoso
Virtuoso

@BrookeN 

How 'bout, while they're looking at the web portal, they also look at when you set the FOV frame, there's no way to save the settings...just the message that if you leave now, your settings will not be saved.

BrookeN
Arlo Moderator
Arlo Moderator

Can you send me a screenshot of the message after creating the FOV frame?

KachinaShadow
Virtuoso
Virtuoso

Good Morning Brooke,


Guess I spoke too soon on the FOV issue and should have waited a day to try it again. That day, when done setting the FOV, clicking on the magnifier icon to save it would do nothing but today it's OK. Of course the original issue of the scrolling still remains.


Paul

BrookeN
Arlo Moderator
Arlo Moderator

Yes, we are still investigating the scrolling behavior.