Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

My base station shows getting information can not changed armed or disarmed.

Reply
Discussion stats
  • 1 Reply
  • ‎2023-06-13 07:07 PM
  • 864 Views
  • 0 Likes
  • 2 In Conversation
Britt172
Follower
Follower
‎2023-06-13 07:07 PM

I have already redownloaded the app and tried resetting my base. I cant disarm or arm my cameras as usual. 

Labels:
0 Likes
Reply
Message 1 of 2
864
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2023-06-14 05:56 AM

WHich user interface (UI) do you use? The old one uses Library to view videos while the new one uses Feed. Have you tried rebooting the phone as well as trying the web client (my.arlo.com)?

0 Likes
Reply
Message 2 of 2
854
Discussion stats
  • 1 Reply
  • ‎2023-06-13 07:07 PM
  • 865 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.