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Motion sensor trips alarm, alarm shuts off after few minutes. No call from arlo. Whats the process

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  • ‎2024-05-02 06:48 AM
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mmazi
Aspirant
Aspirant
‎2024-05-02 06:48 AM

Motion sensor trips alarm, alarm shuts off after few minutes. No call from arlo. Whats the process when alarm is tripped.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-05-03 11:49 AM

Hi @mmazi 

 

Have you made sure to set up the feature via these steps here: https://kb.arlo.com/000062982/How-do-I-set-up-Emergency-Response-for-my-Location-on-the-Arlo-Secure-...

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mmazi
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Aspirant
‎2024-05-08 04:04 AM

Emergency response is setup

 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-05-08 09:00 AM

@mmazi Can you PM me with the serial numbers of the affected devices?

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