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Lost contact with Homekit

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  • ‎2024-04-15 10:15 AM
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Kskogsho
Follower
Follower
‎2024-04-15 10:15 AM
I have updated arlo app and firmware of basestation and cameras.

Arlo is not able to connect to Homekit. When setting up it gets to "Discovering your device. Please wait." screen but just stuck there.
 
ARLO
Pro Base Station Three-LED VMB4000
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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-04-15 12:33 PM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-04-15 12:33 PM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

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