Arlo|Smart Home Security|Wireless HD Security Cameras

Latest app update playback only works once

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Chasglass
Guide
Guide

Android app update, 9-25-25. Prerecorded videos in the feed only playback once. To get them to play again you have to back out and reload. Also, the device feed is very slow and difficult to scroll through.  It's very bogged down even if app is reloaded. I have 14 devices and it's almost impossible to scroll through them. Latest app update needs to be fixed.

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  • ShayneS
    Arlo Moderator
    Arlo Moderator

    The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.

27 REPLIES 27
RPro
Guide
Guide

My app was automatically updated to 6.5.2 and worked fine when I opened it. Thank you for resolving the "only plays once" issue and also notifying me about it. 

SteveInSC
Tutor
Tutor

The latest version fixes the problem for me as well. Thanks for getting this resolved!

ShayneS
Arlo Moderator
Arlo Moderator

@SteveInSC  Thank you for the update!