Arlo|Smart Home Security|Wireless HD Security Cameras

Advert and answering doorbell calls

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Edinburgh_lad1
Hero
Hero

So, a new thing is that before you answer a doorbell call, you have to first deal with an advert for subscription. Very clever (!)

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BrookeN
Arlo Moderator
Arlo Moderator

Can you send me a screenshot of what you are seeing please?

Edinburgh_lad1
Hero
Hero

It's not shown again for some reason. It had a range of Arlo devices at the top part of the screen, then a message that I could save on subscription (I can't remember if it was 20% or 40%), and two buttons in white, all against Arlo's blue background: one of them had 'purchase subscription' or something similar, whereas the other 'no thanks' or 'remind me later'. I'm afraid I can't remember exactly what it said. The advert would show as soon as you open the app (it did that several times), and then once I selected 'no thanks', it would show the dashboard. Then I got an Arlo audio doorbell call and the advert showed again instead of the usual call screen. I had to select 'no thank you' (or something similar) to be able to either answer or reject the Arlo audio doorbell call. If the ad shows again, I'll take a screenshot.

BrookeN
Arlo Moderator
Arlo Moderator

Sounds good, thank you.