Arlo|Smart Home Security|Wireless HD Security Cameras
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I pay a monthly subscription but still can't see posts past a month. How can I see them?

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  • ‎2024-01-14 01:15 PM
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Faithtld123
Aspirant
Aspirant
‎2024-01-14 01:15 PM

I pay monthly for a subscription but still can't see anything over a month. I tried on the app and the desktop. 

I tried to talk to an agent but it says I'm not able to because of whatever reason. 

Any ideas? 

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DannyBearAgain
Master
Master
‎2024-01-14 03:50 PM

The subscription plan allows you to access the arlo cloud recordings for the last 30days, 60days in the EU.

 

The only method to have recordings longer is to have a base/hub with a storage device attached and implemented so you can remove the backup storage device to review on a pc.

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