Arlo|Smart Home Security|Wireless HD Security Cameras

I’m still getting charged.

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grillmaster7544
Aspirant
Aspirant

I am still getting charged for $16.11 per month after cancelling over a year ago. Please help.

3 REPLIES 3
grillmaster7544
Aspirant
Aspirant

Here is the previous reference:

Thank you for contacting Arlo Support. We have created a new case #43058843 to track the progress of your request.

Your Arlo Case Details
Case Number: 43058843
Subject: 644813
Created Date: 6/9/2022
Description: 644813

Please refer to your case number in any correspondence with Arlo Support.

StephenB
Guru Guru
Guru

@grillmaster7544 wrote:

Here is the previous reference:

Thank you for contacting Arlo Support. We have created a new case #43058843 to track the progress of your request.

Your Arlo Case Details
Case Number: 43058843
Subject: 644813
Created Date: 6/9/2022
Description: 644813

Please refer to your case number in any correspondence with Arlo Support.


Tagging the mods so they can escalate:  @JamesC and @ShayneS 

JamesC
Community Manager
Community Manager

grillmaster7544,

 

I've opened and escalated a new support ticket detailing your concerns. An agent will reach out to you with an update as soon as possible.

 

JamesC