I’m still getting charged.

[grillmaster7544]

I am still getting charged for $16.11 per month after cancelling over a year ago. Please help.

[grillmaster7544]

Here is the previous reference:

Thank you for contacting Arlo Support. We have created a new case #43058843 to track the progress of your request.

Your Arlo Case Details
Case Number: 43058843
Subject: 644813
Created Date: 6/9/2022
Description: 644813

Please refer to your case number in any correspondence with Arlo Support.

[StephenB]

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@grillmaster7544 wrote:

Here is the previous reference:

Thank you for contacting Arlo Support. We have created a new case #43058843 to track the progress of your request.

Your Arlo Case Details
Case Number: 43058843
Subject: 644813
Created Date: 6/9/2022
Description: 644813

Please refer to your case number in any correspondence with Arlo Support.

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Tagging the mods so they can escalate:  @JamesC and @ShayneS 

[JamesC]

grillmaster7544,

I've opened and escalated a new support ticket detailing your concerns. An agent will reach out to you with an update as soon as possible.

JamesC