I have free trials ending on multiple dates...

[RegularJoe]

...so, are three of them going to conk out on Sep. 16, one on October 2 and the other two on Oct. 3... or, all they all going to expire on Oct. 3? Look at the picture below to see what I'm talking about.

  There are 3 different dates because I bought 2 sets of 3 cameras, the first 3 linked right up and worked good, the second set gave me fits not wanting to link.. one did, the other 2 held out for another day before they worked right.

  I can envision I'm going to have lots of trouble paying for a subscription and it's going to make me do 3 different  attempts to get it set up, and things won't work right.

  I'm just trying to head problems off at the pass. I don't want to endure weeks of "have you tried restarting your computer",  or "are you sure your camera batteries are fully charged" frustration while trying to simply set up a subscription.

[StephenB · Accepted solution]

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@RegularJoe wrote:

...so, are three of them going to conk out on Sep. 16, one on October 2 and the other two on Oct. 3... or, all they all going to expire on Oct. 3? Look at the picture below to see what I'm talking about.

  There are 3 different dates because I bought 2 sets of 3 cameras, the first 3 linked right up and worked good, the second set gave me fits not wanting to link.. one did, the other 2 held out for another day before they worked right.

The trial subscriptions are single-camera licences that started when you onboarded the cameras - since you did that on three different dates, they will end at three different dates.

You can get a multicamera subscription when the first group of subscriptions expire (or shortly before).  You can cancel any trial subscriptions that are still in force when you get that subscription in place. 

There is a "manage cameras" control next to the subscription in the app (and my.arlo.com).  You use that to put your existing cameras into the multicamera subsciption plan.  Note this WON'T work for a camera that is still covered by the trial.  Either wait for the trial to expire, or cancel the trial.

You will not need to onboard the cameras again as part of the process.  You likely will lose the recordings when the trial expires or is cancelled, so make sure you download any you need first.