I have a valid subscription but my recordings are disappearing

[AndreiT]

Wondering why my camera recordings disappear when I have a valid subscription, I've got multiple cameras active on a location and sometimes they will show hundreds of events that have been recorded but other times I will go into check a recent recording from the same day and now the camera says it has zero events recorded

[jguerdat]

The camera thumbnail counter resets each time you view that camera's videos or when you go to Feed. It only shows what's newer than the last time you checked.