How to stop subscription before trial ends?

[alex_loo]

I won't pay for subscription but this trial is interfering and DEGRADING my ultimate user experience (when the trial ends later).

How can I stop this trial subscription NOW?

Alex

[BrookeN]

There is not a way to cancel the trial. However, it appears that it will expire in 11 days. 

[alex_loo]

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@BrookeN wrote:

There is not a way to cancel the trial. However, it appears that it will expire in 11 days. 

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ok the trial subscription has ended but then it becomes an "Arlo Smart Premier 1 year".  And I can see AI type of person/animal detection, from the cloud.  Just to make sure I don't have to pay?

Alex

[BrookeN]

It appears the Arlo Smart Premier started on Nov 17th. However, that is not a free subscription, so I am assuming you were indeed charged for it. Did you purchase this subscription by accident perhaps? 

[alex_loo]

No!  I didn't provide any payment method anyhow

Alex

[BrookeN]

I can have someone reach out to you regarding your subscription if you would like. 

[alex_loo]

Yes please.  Or just get rid of that for me please.  I just don't wanna pay.