Feed updating unreliable (however works occasionally). Workaround is to quit app and reload it.

[chicane]

Hi All,

Since the upgrade to the 'new experience' app / latest version of Arlo Secure, the feed part of the app does not update reliably (and sometimes will not update at all).

I will get push notifications of events (animal/person/vehicle detection) however when i look in the feed part of the app they do not show at all.

The only workaround is to kill the app then open it again, then they all show up. All settings are correct and sometimes is does work OK but regularly not. I logged it with Arlo support however got a complete runaround and they couldn't grasp the issue. 

Anyone else experiencing this? I see no mention in other threads so thought I'd start a new one. 

[PCFK]

Thank you for your quick reply.

Our app interfaces look identical. We both have ‘dashboard’ and ‘feed’ written at the bottom.

[PCFK]

Hi StephenB,

It seems to be working properly now.

Thank you for looking at this.

Cheers.