Error when logging in from iPhone and iPad Apps.

[RRivas]

I'm not able to login using my id and password.  I am receiving an error message. “Oops an error has occurred, try later”.  I have tried logging in from iPad, iPhone and Browser but keep getting the error message. HaVE I BEEN DISCONNECTED FROM Arlo system?

[DannyBearAgain · Accepted solution]

Some people have had a similar issue.

https://community.arlo.com/t5/Arlo/Unknown-error-Not-able-to-login-in-the-iOS-App/m-p/1900303#M86780 

[ShayneS]

Are you still experiencing this issue?

[RRivas]

Hi

Yes, I still cannot log into the app either with iPhone or my iPad.

i receive an “unknown error” message.

[ShayneS]

Does the same occur over wifi and mobile data?

[RRivas]

Yes, it occurs over Wi-Fi and Celular Data.  I have even used it on other WiFi networks and it still does not work.  Yesterday I was able to access it via web on my Pc, but. I luck on the app.

[RRivas]

For over two weeks now I cannot log into my cameras via any app.  I keep receiving the infamous “Unknown error”.  

[RRivas]

Thank you!!  Solved. 

[ShayneS]

Thanks for the update