Arlo|Smart Home Security|Wireless HD Security Cameras
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Emergency Response Location Error

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Jesmith81
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‎2024-08-25 04:41 AM

The emergency response location map in the Arlo app used to show the pin at the location for my address. It has recently been showing the pin a few miles away. I have tried to change the address and change it back in order to get the pin to show at the correct location, but it is not. Why did this change and how do I fix it? 

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-08-27 09:04 AM

Please contact support. Within the app on your mobile device click on the silhouette on the top left ~ support center ~ the device that you are needing assistance with then choose the behavior you are seeing. They will be able to look into this further. 

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