Does the arlo support number ask for phone number and email?

[Rubberbantz]

I contacted the support number via the app but I didn't know if it was normal for the support person to ask for my name, number and email over the phone. I just keep reading about so many arlo scams its hard to trust anything.

[JamesC · Accepted solution]

Rubberbantz,

The questions you've mentioned are not out of the ordinary for Arlo support to ask. For more information on contacting Arlo Support and avoiding support scams, take a look here:

https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams

JamesC