Arlo|Smart Home Security|Wireless HD Security Cameras
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Credit charges with no subscription

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  • ‎2022-07-14 11:45 PM
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ktlm
Follower
Follower
‎2022-07-14 11:45 PM

Hi there,

 

We do not have a subscription and we have been charged $34.99 per month on recurring basis.

 

Can this be addressed? 

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JamesC
Community Manager
Community Manager
‎2022-07-15 11:18 AM

ktlm,

 

Are you sure the charges are coming from Arlo? Have you tried to contact any support services recently? https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams

 

If you feel you're receiving a charge that you did not approve, consider contacting your bank and have them block the incoming charges.

 

JamesC

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