Change Payment Plan is not available

[Sharllp]

I just subscribed to Arlo Plus protection plan, but I want to change my payment method. There is no Payment Method option in the app.  I have been going around in circles and lets say I am not happy that I have no way to see my billing options.  I have the latest app on my iPhone and iPad and it is not possible to to access this information on my Windows desktop.

[StephenB]

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@Sharllp wrote:

 I have the latest app on my iPhone and iPad and it is not possible to to access this information on my Windows desktop.

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You won't find it on the iPhone and iPad.

You should be seeing it on Windows though - are you logging into https://my.arlo.com ?

[BrookeN]

@Sharllp  were you able to locate the billing options with the instructions @StephenB sent?