Arlo|Smart Home Security|Wireless HD Security Cameras

Cannot purchase subscription

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Aiur
Aspirant
Aspirant

I purchased a camera to add to my current home (total of 2 cameras), and when trying to sign up for a multi camera plan I am brought to the Arlo Secure page where I am stuck with the Please Wait message. I have tried incognito mode, different browsers, and I am always stuck here, unable to sign up for a plan and save my recordings. Please help. I am trying to give my money away and cannot.

 

Screenshot 2023-12-27 111753.png

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BrookeN
Arlo Moderator
Arlo Moderator

Try deleting the cache and cookies and then log out and log back into my.arlo.com and see if you are able to purchase a subscription. 

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2 REPLIES 2
Aiur
Aspirant
Aspirant

Can anyone offer any help?? Or do I have to move on to another product?

BrookeN
Arlo Moderator
Arlo Moderator

Try deleting the cache and cookies and then log out and log back into my.arlo.com and see if you are able to purchase a subscription.