Arlo|Smart Home Security|Wireless HD Security Cameras

Cannot move new 4pro camera out of trial plan over to my current smart premier plan

Reply
Discussion stats
  • 1 Reply
  • 1192 Views
  • 0 Likes
  • 2 In Conversation
bruiserr
Follower
Follower

Hello -- I just purchased a new arlo4 pro camera and added it to my arlo hub. that was easy and it connected without issue. however it is now listed as being in a trial single camera plan, apart from my current arlo smart premier plan which supports (10) cameras, and there is no way provided to drag it out of the trial plan into an empty slot in my current cluster cameras. I've chatted with support with no  satisfaction as i was told to just wait the (3) months and the trial will end. Is that my only recourse? Sounds strange to me. Let me know what you think out there, and thanks for reading.

1 REPLY 1
StephenB
Guru Guru
Guru

Waiting for the trial to expire is the easiest way.