Arlo|Smart Home Security|Wireless HD Security Cameras

Billing Discrepancy

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Coolfire
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My invoice was 89.99 but I was charged 90.89. Can the billing team help on this ? 

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BrookeN
Arlo Moderator
Arlo Moderator

Hello,

 

Can you please dm me a callback number as well as a good number to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

Coolfire
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Hi I have gotten the reply from support and it’s due to the foreign currency charged by the credit card. But it sucks to pay extra cos your payment merchant is not in Singapore.