Arlo still keep charge me monthly after cancelled the plan one year ago

[AndrewZhang]

I checked my credit card statement, and surprised you still charge me monthly after I cancelled 10 months ago. I double checked my account, and I have no plan right now. Please kindly check my account and give me a solution. 

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.