Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2023-02-27 08:54 AM
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Timmrt
Follower
Follower
‎2023-02-27 08:54 AM

Arlo is not accepting my new phone (same number and email) as a trusted device. Automated support is useless. What is the support phone number?

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JamesC
Community Manager
Community Manager
‎2023-02-27 01:06 PM

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here were successfully: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

 

JamesC

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ajs9250
Aspirant
Aspirant
‎2023-03-04 05:04 PM

my husband's arlo worked on his iphone last year but won't connect now?

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JamesC
Community Manager
Community Manager
‎2023-03-07 02:57 PM

ajs9250,

 

Have you tried the troubleshooting posted above?

 

JamesC

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