Arlo|Smart Home Security|Wireless HD Security Cameras

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jamesglewisf
Apprentice
Apprentice

Arlo Support Chat won't send me an email. It says it sent me an email, and the email address is correct. I never get the email, and it won't put me in contact with customer support without verifying my email, but it won't send me an email.

 

And yes, I double-checked the email address. I double-checked my spam folder. I have used Arlo chat dozens of times, and this has never happened.

I'm just trying to get a monthly receipt for my Arlo Safe and Secure subscription.

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BrookeN
Arlo Moderator
Arlo Moderator

I have reached out to support regarding the receipt you are wanting for the subscription. Support will reach out to you as soon as possible.