Arlo|Smart Home Security|Wireless HD Security Cameras
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Turning off Smart Notifications does not suppress Notifications

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  • ‎2024-09-21 12:46 PM
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Poem
Aspirant
Aspirant
‎2024-09-21 12:46 PM

I've turned off people, animals, and vehicles in the smart notification settings but notifications still come through.  The notifications are only labeled as motions but when I view the library they are labeled correctly as Person or Animal.  I've updated the android app to the latest.

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JamesC
Community Manager
Community Manager
‎2024-09-23 02:18 PM

Poem,

 

Try toggling all Smart toggles on and then back off. Test again to see if you still experience the same behavior.

 

JamesC

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Poem
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Aspirant
‎2024-09-25 02:16 PM

Tried that but it didn't help.  I have to turn off all other motion to get the notifications to stop even though in the app they are labeled as person which I also had off.

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