Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Turning off Smart Notifications does not suppress Notifications

Reply
Discussion stats
  • 2 Replies
  • ‎2024-09-21 12:46 PM
  • 737 Views
  • 0 Likes
  • 2 In Conversation
Poem
Guide
Guide
‎2024-09-21 12:46 PM

I've turned off people, animals, and vehicles in the smart notification settings but notifications still come through.  The notifications are only labeled as motions but when I view the library they are labeled correctly as Person or Animal.  I've updated the android app to the latest.

Labels:
0 Likes
Reply
Message 1 of 3
737
2 REPLIES 2
JamesC
Community Manager
Community Manager
‎2024-09-23 02:18 PM

Poem,

 

Try toggling all Smart toggles on and then back off. Test again to see if you still experience the same behavior.

 

JamesC

0 Likes
Reply
Message 2 of 3
700
Poem
Guide
Guide
‎2024-09-25 02:16 PM

Tried that but it didn't help.  I have to turn off all other motion to get the notifications to stop even though in the app they are labeled as person which I also had off.

0 Likes
Reply
Message 3 of 3
662
Discussion stats
  • 2 Replies
  • ‎2024-09-21 12:46 PM
  • 738 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.