Arlo Secure iOS app is down

[Pro5s]

Anyone else having problems opening Arlo Secure iOS app?

Arlo website states everything is operational. However, the iOS app is stuck on the first flash screen when opening the app. Have tried different internet connections, terminating the app from the background and reopening, checked for app updates etc.

Arlo, any ideas on what the problem could be?

[StephenB]

I haven't seen this reported for quite some time.

Try this:

1. restart the phone
2. put it into airplane mode (disabling both wifi and mobile data)
3. launch the app and wait for the internet connection error
4. take the phone out of airplane mode

You should then be able to log in.