Arlo Secure app version 6.10.1_6100103 Mode status

[NoJoy]

Arm and Disarms buttons function correctly but the status display does not work for any of my 3 devices.  All 3 simply show "Getting status..."  with no resolution

[BrookeN]

Please keep an eye out for the update 6.11.1, it should resolve the behavior you are seeing. If anyone is still seeing the same error after the update, please let me know. 

[BrookeN]

You all are on the older app version. Troubleshooting step would be to update the app to the newest version. You can do this by adding a Pro 5 camera to the account ( Even though you don't have one). Once you click to add the Pro 5 and start following the prompts it will tell you that you need to update. Once you do the update you should no longer have that error message. 

[BrookeN · Accepted solution]

Please keep an eye out for the update 6.11.1, it should resolve the behavior you are seeing. If anyone is still seeing the same error after the update, please let me know. 

[kotacap]

Downloaded the update. Seems to be fixed. Thank you

[ttsNO]

New version installed. Problem fixed, can see status and change mode 😃

[BrookeN]

@ttsNO thank you for providing that update.