Arlo Secure Upgrade No Longer Supports Multiple Modes

[Tgruninger]

I upgraded to the new App and yearly plan and it felt like a downgrade. We utilized many modes for our cameras, such as a “Windy Mode” that allowed us to reduce the sensitivity of the motion detection so cameras are not being set off to leaves or branches moving. Now we are limited to 3 modes and no way to control that sensitivity. I am very disappointed with this upgrade and do not understand why Arlo would remove functionality with an upgrade. I would caution anyone looking to renew their subscription or update their app. This was one of the main usefulness of the system and the app and now it is gone in favor of I don’t know what in the new App. I really hope Arlo addresses this fast.

[DannyBearAgain]

Your likely to have to wait another 12 months for arlo to make a move since they have just recently acknowledged that the new app UI is a failure on many fronts, ironically after the EOL date having passed for their legacy devices.

[BrookeN]

We’ve heard your feedback, and the development team is working hard to deliver a similar custom modes experience that legacy users have come to enjoy while maintaining all the new improvements and features included in the latest version of the Arlo Secure App. We will keep the community up to date as we approach the release of this highly anticipated feature.

Thank you all for your continued feedback in helping make the Arlo experience the best it can be!

For more information about the latest Arlo Secure App, see here: https://www.arlo.com/en-us/new-arlo-secure-app

[AikaneKai]

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@DannyBearAgain wrote:

...since they have just recently acknowledged that the new app UI is a failure on many fronts, ironically after the EOL date having passed for their legacy devices.

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I haven't actually seen Arlo admit that.  Where have you seen it?