Arlo Secure App Stuck at Splash Screen

[VC129]

The Android app will no longer open on my Galaxy S10+. I get the splash screen and nothing else. Cleared cache, cleared storage, rebooted, uninstalled, reinstalled. No luck.

Android 12

Also, on a side note, I need to share access with another email address and can't do that through my online dashboard - only through the app. So, I would highly recommend making all administratives features available through the online dashboard, in case the app crumbles. 

[VC129]

Also, I tried to contact the Arlo developers through their contact info on the Google Play store, and I received an automated reply telling me that the address was not being monitored.

👍🏻👍🏻

[StephenB]

---

@VC129 wrote:

So, I would highly recommend making all administratives features available through the online dashboard, in case the app crumbles. 

---

Actually you can't do that.  While you can share some admin features, you cannot enable all of them on a shared account.

Can you log in on a PC (my.arlo.com), using email verification?