Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo 0.99 for 3 months offer

Reply
Discussion stats
  • 1 Reply
  • ‎2023-10-31 04:02 PM
  • 1016 Views
  • 0 Likes
  • 2 In Conversation
mrcrobato
Follower
Follower
‎2023-10-31 04:02 PM

I purchased the wired Essential doorbell and have IOS. in the IOS app a "spooky" Halloween offer popped up for $0.99 for 3 months. It took me to a website and I input my information. I have a screenshot of before confirming payment.

 

Arlo immediately charged my card $1.06 and I did NOT receive a receipt! Nothing changed in the app, it still shows my Secure trial ending and not the offer I purchased. What is going on?

Labels:
0 Likes
Reply
Message 1 of 2
1,016
1 REPLY 1
BrookeN
Arlo Moderator
Arlo Moderator
‎2023-11-02 01:50 PM

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

0 Likes
Reply
Message 2 of 2
984
Discussion stats
  • 1 Reply
  • ‎2023-10-31 04:02 PM
  • 1017 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.