Arlo|Smart Home Security|Wireless HD Security Cameras
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mrcrobato
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‎2023-10-31 04:02 PM

I purchased the wired Essential doorbell and have IOS. in the IOS app a "spooky" Halloween offer popped up for $0.99 for 3 months. It took me to a website and I input my information. I have a screenshot of before confirming payment.

 

Arlo immediately charged my card $1.06 and I did NOT receive a receipt! Nothing changed in the app, it still shows my Secure trial ending and not the offer I purchased. What is going on?

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BrookeN
Arlo Moderator
Arlo Moderator
‎2023-11-02 01:50 PM

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

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