Arlo|Smart Home Security|Wireless HD Security Cameras

App won’t let me log in

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Retired_Member
Not applicable
Xcloud error
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JamesC
Community Manager
Community Manager

Some users may have experienced inability to log in to their Arlo accounts starting at around 1:30 pm PST. This issue is now resolved. Please let us know if you continue experiencing any issues.

 

JamesC

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4 REPLIES 4
dlirion
Tutor
Tutor

I'm having the same problem. Cannot login to the app. Only mesage I get is "Something went wrong. Try again."

KimE55
Aspirant
Aspirant

Same here.  On my app it just says "something went wrong" and on the web portal it says "xcloud register API failure. 

KimE55
Aspirant
Aspirant

Mine is now working in both places.  I did prompt to change my password.  I reset it.  Not sure if that is what did the trick..

JamesC
Community Manager
Community Manager

Some users may have experienced inability to log in to their Arlo accounts starting at around 1:30 pm PST. This issue is now resolved. Please let us know if you continue experiencing any issues.

 

JamesC