App won’t let me log in

[Retired_Member]

Xcloud error

[dlirion]

I'm having the same problem. Cannot login to the app. Only mesage I get is "Something went wrong. Try again."

[KimE55]

Same here.  On my app it just says "something went wrong" and on the web portal it says "xcloud register API failure. 

[KimE55]

Mine is now working in both places.  I did prompt to change my password.  I reset it.  Not sure if that is what did the trick..

[JamesC · Accepted solution]

Some users may have experienced inability to log in to their Arlo accounts starting at around 1:30 pm PST. This issue is now resolved. Please let us know if you continue experiencing any issues.

JamesC