Arlo|Smart Home Security|Wireless HD Security Cameras

Ads now within the Arlo App?

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michaeljf69
Apprentice
Apprentice

I logged in to the Arlo app this morning and there was a message saying that as of today there would be ads for users without a subscription.

 

As I have an active Arlo Secure subscription I was surprised when ads started popping up in between my devices on the Device page, at the top of the Dashboard page and all the way throughout my Feed. Mostly for Arlo but also some third party vendors.

 

I'm assuming this is teething problems? Located in Australia if that makes a difference.

 

 

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BrookeN
Arlo Moderator
Arlo Moderator

The development team has identified an issue that resulted in some users seeing ads in their feed, this is now resolved. Please let us know if you continue experiencing any issues. 

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Best answers
  • BrookeN
    Arlo Moderator
    Arlo Moderator

    The development team has identified an issue that resulted in some users seeing ads in their feed, this is now resolved. Please let us know if you continue experiencing any issues. 

6 REPLIES 6
Dan123456
Aspirant
Aspirant

I have the same issue in the UK

AngryCustomer20
Aspirant
Aspirant

I have a plan stop spamming with ads and asking me to sign up for a plan. I have a plan already this **bleep** is really pissing me off. You're going to destroy your brand over some stupid ads.

banads
Aspirant
Aspirant

I am paying for an annual subscription. Why the hell am I seeing ads in the app?? 

BrookeN
Arlo Moderator
Arlo Moderator

The development team has identified an issue that resulted in some users seeing ads in their feed, this is now resolved. Please let us know if you continue experiencing any issues. 

michaeljf69
Apprentice
Apprentice

Thanks for the quick reply Brooke, ads all gone now.

banads
Aspirant
Aspirant

Sure, thanks for the update.