Ads now within the Arlo App?

[michaeljf69]

I logged in to the Arlo app this morning and there was a message saying that as of today there would be ads for users without a subscription.

As I have an active Arlo Secure subscription I was surprised when ads started popping up in between my devices on the Device page, at the top of the Dashboard page and all the way throughout my Feed. Mostly for Arlo but also some third party vendors.

I'm assuming this is teething problems? Located in Australia if that makes a difference.

[BrookeN]

The development team has identified an issue that resulted in some users seeing ads in their feed, this is now resolved. Please let us know if you continue experiencing any issues. 

[Dan123456]

I have the same issue in the UK

[AngryCustomer20]

I have a plan stop spamming with ads and asking me to sign up for a plan. I have a plan already this **bleep** is really pissing me off. You're going to destroy your brand over some stupid ads.

[banads]

I am paying for an annual subscription. Why the hell am I seeing ads in the app?? 

[BrookeN · Accepted solution]

The development team has identified an issue that resulted in some users seeing ads in their feed, this is now resolved. Please let us know if you continue experiencing any issues. 

[michaeljf69]

Thanks for the quick reply Brooke, ads all gone now.

[banads]

Sure, thanks for the update. 

[AlixO]

Hi @BrookeN - I’ve started getting the pop up ads in the Arlo app (yesterday and today). I already have a subscription. Can these please be stopped? Thanks.