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camera lost connection- went to resync - unplugged it, reset it and started through the set up process at least 5 times- after reading the IR code it tries to sync them beeps and goes back to amber flashing light only had this camera 5 weeks
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rhoneycutt21,
Did you first remove the camera from your account before attempting to resync?
Log in to your Arlo account and navigate to Settings > My Devices > select the camera > Remove device.
After the device has been removed, attempt the sync process again.
JamesC
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i fixed it- and i got an email from netgear saying if i did not reply they would consider the case close yet the email is a no reply so how are you suppose to reply?
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rhoneycutt21,
I am glad to hear you were able to resolve the issue. If you provide me your case number in a private message I will take a look at the case.
JamesC
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