Arlo|Smart Home Security|Wireless HD Security Cameras

Why has all the video on my Arlo Q turned blue?

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ToastyFlake
Apprentice
Apprentice
5 REPLIES 5
jguerdat
Guru Guru
Guru
What time of day? I get a bluish cast at twilight, between full color and B&W.
ToastyFlake
Apprentice
Apprentice
It's blue anytime it's not recording in black & white with the infrared lights. So, anytime during daylight or with lights on. Something is definitely not right.
jguerdat
Guru Guru
Guru

Has it ever shown full color?  WHat happens if you move the camera to a different/brighter environment?

ToastyFlake
Apprentice
Apprentice
Yes, the color was fine until a couple weeks ago when it turned blue. A hard reset temporarily returned the color to normal, but that didn't last long.
TomMac
Guru Guru
Guru

Contact Support for possible warranty issue

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