Website log in Not Working

[kevinbore]

For the past week I cannot log in on my computer & get a code. I keep getting No Internet connection & then Request Time Out. The app is working. I tried getting support for a week but no one will even chat with me. **bleep** company.

[StephenB]

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@kevinbore wrote:

For the past week I cannot log in on my computer & get a code. I keep getting No Internet connection & then Request Time Out. 

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Can you then chose another verification method (selecting email)?

[kevinbore]

Yesterday I was able to login for the first. Today I can't log in at all.

[BrookeN]

I have escalated your ticket to support. An agent will be reaching out to you soon. 

[kevinbore]

I was able to log in once this morning, but not again.

[BrookeN]

Has support reached out to you?

[kevinbore]

Yes, but I missed their call. Not able to log in this morning.

[BrookeN]

I will let them know to reach back out. 

[BrookeN]

Has a support agent reached back out to you?

[kevinbore]

Still waiting for a call back. I tried the number but it won't take calls.

[BrookeN]

I have reached back out to support. You should be receiving a call within the week.