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Two-way Audio "Failed to connect" error

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TBoat
Aspirant
Aspirant

Once you press the micro phone a long delay (if ever) before the Hold & speak, then release and automatically the message "Failed to connect" appears in red. 

 

What at can I do to correct this issue?

4 REPLIES 4
TomMac
Guru Guru
Guru

Try a different browser... Fire Fox  seems to work well with audio problems

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Morse is faster than texting!
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TBoat
Aspirant
Aspirant

If using an iPhone...what other browser can you use if the phone app is what you use to operate the audio?

TomMac
Guru Guru
Guru

If on IOS/iphone ...the app is prob it

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Morse is faster than texting!
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JamesC
Community Manager
Community Manager

TBoat,

 

I have not been able to replicate this issue on iOS.

 

Are you seeing this behavior when using this feature on both WiFi and your cell data (3g/4g)?

 

What iOS device are you using? (model/OS versions)

 

Consider rebooting both your phone and the Arlo Q, are you still seeing this behavior after rebooting the devices?

 

JamesC