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2018-08-14
01:37 PM
2018-08-14
01:37 PM
Tried several times. Bell chimes but won’t recognize Wi-Fi even if only a few feet away
Solved! Go to Solution.
Model: VMC3040|Arlo-Q HD Security Camera with Audio
Message 1 of 2
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2018-08-15
05:58 AM
2018-08-15
05:58 AM
I've found that the Q may actually be there even though it doesn't complete the claiming process. Try logging out and back in to see if it really isn't claimed. If that's the case, a reset may help. Remove the camera from Settings, My Devices and maybe press the reset button until the LED flashes amber.
Message 2 of 2
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2018-08-15
05:58 AM
2018-08-15
05:58 AM
I've found that the Q may actually be there even though it doesn't complete the claiming process. Try logging out and back in to see if it really isn't claimed. If that's the case, a reset may help. Remove the camera from Settings, My Devices and maybe press the reset button until the LED flashes amber.
Message 2 of 2