Arlo|Smart Home Security|Wireless HD Security Cameras
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sparkybuba1
Follower
Follower

We have two Arlo Q cameras and my wife and I use the App to Arm or disarm the cameras. When one of us makes a mode change the system does not reflect that on the other person’s app. BTW, I have granted my wife access in the Arlo app settings.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @sparkybuba1

 

What Arlo App version are the devices running & what devices/OS are you using?

Dhuser
Aspirant
Aspirant
Experiencing the same issue - iOS 13.3 and Arlo 2.12.2
ShayneS
Arlo Moderator
Arlo Moderator

HI @Dhuser

 

May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you've performed.