Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Cant download videos on Android 10 Samsung S10e. App has all permissions enabled.

Reply
Discussion stats
  • 1 Reply
  • 597 Views
  • 0 Likes
  • 2 In Conversation
Wes007
Follower
Follower

After updating to android 10 on my samsung s10e I cant download any videos with the arlo app. The app has all permissions enabled. Does anyone have a sollution?

1 REPLY 1
jguerdat
Guru Guru
Guru

I have 10 on my Pixel 3 XL and download with no problems. Videos should go into the Downloads folder on the phone. Are you getting error messages? Do you see the download start (I see a blinking down arrow in my notification bar)? Have you tried rebooting the phone and reinstalling the app?