Arlo|Smart Home Security|Wireless HD Security Cameras

Cant download videos on Android 10 Samsung S10e. App has all permissions enabled.

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Wes007
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After updating to android 10 on my samsung s10e I cant download any videos with the arlo app. The app has all permissions enabled. Does anyone have a sollution?

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jguerdat
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Guru

I have 10 on my Pixel 3 XL and download with no problems. Videos should go into the Downloads folder on the phone. Are you getting error messages? Do you see the download start (I see a blinking down arrow in my notification bar)? Have you tried rebooting the phone and reinstalling the app?