Arlo|Smart Home Security|Wireless HD Security Cameras

Receipts

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JacobCurry93
Follower
Follower

I have not received any receipts since day one and need to have all of them sent to me and to make sure that they keep getting sent 

 

4 REPLIES 4
ShayneS
Arlo Moderator
Arlo Moderator

Hi @JacobCurry93

 

I have asked support to reach out to you regarding your billing receipts. Someone will be contacting you shortly

 

Thanks 

chimodude
Initiate
Initiate

Did support reach out to you?  Each month I waste my time getting a receipt for the month and each time they promise to "send my concerns up the corporate ladder" (paraphrase).  

 

Such a basic basic thing, a receipt for payment received but it seems they cannot conquer this huge obstacle.

Eediot
Aspirant
Aspirant

Join the club. And impossible to get hold of anyone to request them. Useless

 

jjtt1029
Aspirant
Aspirant

Hi Arlo Support Team, this is the 5th time that I asked for my receipts. Please email me my receipts from June to July this year. This receipt issue has NOT been solved since 2019! Automatically emailing monthly receipts to customers should not be that hard since you have a big software team! I don't know why your team CANNOT make it.