Arlo|Smart Home Security|Wireless HD Security Cameras
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Q stops recording at night and has this image

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sbndogg
Aspirant
Aspirant

I have an issue where my arlo records fine for most of the day up to about 9PM. From 9PM to 6AM, the camera stops recording and shows the attached image. I tried to change the schedules from recording all day to split schedules and even a special night schedule. It still doesn't correct the issue. I even took a camera from another location and swapped it with the one in the affected location. Same thing happenned. The second camera was having this same behavior.

 

When I bought the cameras, it recorded fine 24 hours a day in this same location. I'm not sure why it is not working now and even when I swap with a second camera.

 

Any help would be appreciated. Thanks in advanced.

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jguerdat
Guru Guru
Guru

You're looking through glass with Night Vision enabled. That's the IR illuminators reflecting off the glass. Disable Night Vision.

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2 REPLIES 2
jguerdat
Guru Guru
Guru

You're looking through glass with Night Vision enabled. That's the IR illuminators reflecting off the glass. Disable Night Vision.

sbndogg
Aspirant
Aspirant

Thanks so much. This indeed was the issue. Thank You so much as I was at my wits end.