No recordings?

[marc543]

Arlo Q

No subscription

No Arlo smart hub

I have no more recordings in the history since I added another Arlo camera ( essential indoor; I know this one doesn't support history) however the Q should do or did that change ? 

[StephenB]

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@marc543 wrote:

Arlo Q

No subscription

No Arlo smart hub

I have no more recordings in the history since I added another Arlo camera ( essential indoor; I know this one doesn't support history) however the Q should do or did that change ? 

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Nothing should have changed for the Q.

How many cameras do you have all together? 

[marc543]

2. 

The Q and the essential indoor

[StephenB]

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@marc543 wrote:

2. 

The Q and the essential indoor

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Then you should still be getting recordings for the Q.

Can you make a manual recording while livestreaming??

[marc543]

Right now I can't connect to it at all..it just keeps saying "connecting"...

Unfortunately this always happens when I'm not at home..

[BrookeN]

Are you still seeing the same behavior?

[marc543]

Recordings are back up after I reset and disconnected the camera at home.

It's a bit annoying though if it happens while you're away. 

Is there any way to do this remotely? 

[BrookeN]

You can restart the basestation from the app, but you can. not reset the cameras remotely . 

[StephenB]

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@marc543 wrote:

Is there any way to do this remotely? 

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No, but you could remotely reboot the Q using a smart switch (since it has no battery).  That could resolve some issues.