Arlo|Smart Home Security|Wireless HD Security Cameras

Netgear Arlo Q security camera

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TheMerc
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Aspirant

Had Geek squad to set up cameras to my new Netgear Router Nighthawk Model R7000. Two of the three cameras synked and one did not after following all the set up prompts. Returned camera to Best Buy for replacement. Geek squad returned to install the third (replacement) camera today. Went to point of searching for device and failed. Tried numerous times with no success. Tried contacting Arlo direct. sent message. Waiting Anyone have suggestions or contact phone number? 

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TomMac
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Guru

contact Netgear is by the Support Button at top or bottom of page   https://www.arlo.com/en-us/support/contact.aspx

 

As to the Q cam, many times it seems the new Q cams need to be RESET before syncing for some reason ( hold reset for 10 sec till the led flashes )

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TheMerc
Aspirant
Aspirant

Did reset  and attempted again No luck

TomMac
Guru Guru
Guru

TheMerc wrote:

Did reset  and attempted again No luck


Unplug and re plug in your router....

 

let it reboot

 

attempt sync again

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Morse is faster than texting!
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